for existing customers & wishlist holders
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Someone else has loved me and now you'll be giving me a second chance at a longer life.
I'm in very good to excellent condition and can be returned for a full refund if you are not 100% happy.
Thank you for buying preloved and extending my life. Less waste, more re-use, more circular fashion!
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Rubyyaya
Free On Orders Over $150 Australia Wide
We deliver our orders to you via the Australia Post Express Post network. Orders that are received before 1pm EST on a business day will be posted that day and will reach most places in Australia within 2 working days.
Express delivery is free on all orders over $150 Australia wide. When your order is less than $150, we will Express Post your parcel for a flat rate of $9.95.
For more details and international rates, visit Our Delivery Guarantee.
365 Day Returns - Unworn Items
We pride ourselves on a no hassle returns policy. If any item doesn't fit or suit, please return it with tags within 365 days for a full refund, credit or exchange. Our prepaid return option within Australia is a flat rate of $9.95 or FREE for any items returned for a birdsnest credit!
For more details, visit Our Returns Guarantee.
Rehatched Returns - Worn Items (or over 365 Days)
We’ll give you a small credit and help you find a new home for your birdsnest wardrobe items - even after you have worn them! - through our preloved programme, Rehatched!
